Privacy policy

Privacy Notice

Our Privacy Notice describes the categories of personal data we process and for what purposes. We are committed to collecting and using such data fairly and in accordance with the requirements of applicable data protection legislation.

This Privacy Notice became effective on 1st of October, 2022 and is updated on annually.

1. Introduction

1.1 This Privacy Notice explains your privacy rights and how we gather, use and share your personal information. That includes the personal information we already hold about you now and the further personal information we might collect about you, either from you or from a third party. How we use your personal information will depend on the services we provide to you.

1.2 This Privacy Notice provides information about how we use your personal information and will update any previous information we have given you about using your personal information (also referred to as personal data).

Right to be informed	This Privacy Notice informs you about the collection and use of your personal information.
Right to access	You have a right to request access to the personal information that we hold about you by making a “subject access request”.
Right of rectification	If you believe that any of the personal information that we hold about you is inaccurate or incomplete, you have a right to request that we correct or complete that personal information.
Right of erasure	If you wish us to delete the personal information that we hold about you, you may request that we do so in certain circumstances.
Right to restrict processing	You have a right to request that we restrict the processing of the personal information that we hold about you for specific purposes.
Right to object	You have a right to object to us processing your personal information in certain circumstances.
Right to portability	You have a right to obtain and reuse the personal information that we hold about you for your own purposes in certain circumstances.
Rights related to automated decision-making	Where we undertake any automated decision-making and profiling, you have certain rights in relation to such processing.

1.3 We are the controller of your personal information under applicable data protection legislation, unless otherwise stated in this Privacy Notice or otherwise provided for in applicable data protection legislation.

1.4 If you have any queries regarding our use of your personal information, please contact us at DPOfficer@twls.co.uk or by post at Data Protection Officer, White Label Sourcing Limited, 1 Dornie Court, Thornliebank Industrial Estate, Glasgow G46 8AU.

1.5 If your personal details change or if you change your mind about any of your marketing preferences, please contact your White Label / VSN Sport contact by email or by post to the address above.

1.6 In this Privacy Notice, the terms “we”, “us” and “our” refer to White Label Sourcing Limited (t/a VSN Sport & The White Label Solution).

2. Your Privacy Rights

2.1 You can exercise any of your rights by contacting us at DPOfficer@twls.co.uk or by post to the address above.

2.2 Any requests received by us will be considered under applicable data protection legislation. If you remain dissatisfied, you have a right to raise a complaint with the Information Commissioner’s Office at ico.org.uk.

3. The categories of personal information we use

3.1 White Label is a supplier of bespoke sportswear and workwear, and therefore we use a variety of personal information depending on the services and product we deliver.

3.2 In some cases, we may need to use your name, address, date of birth, contact details and information to allow us to check your identity.

Contact and socio-demographic information	In all cases, we need to use your name and contact details, including your postal address, email address and phone number. We will use this data and your date of birth to allow us to check your identity to meet our legal obligations.
Criminal offence data	This information may be used in relation to due diligence required for fraud prevention, and/or anti-money laundering to meet our legal obligations.
Information relating to financial status or position	Information relating to the financial standing of a corporate or organisation with which we transact, and information acquired from credit agencies in respect thereof may be collected and stored by us in order to determine appropriate levels of credit that may be extended by us, or to assist in the recovery of any sums due to us.
Information relating to payment, credit and debits.	Funds received from or for an individual or made in relation to a customer matter (e.g. to pay for product and / or apparel produced and/or delivered): we do not store credit or debit card details, but will use them to process payments in line with PCI-DSS standards.
Personal information contained in communications with individuals across different channels.	Copies of letters received by or sent to us, information relating to emails received by or sent by us, file notes, other information or logs about when communication has taken place (rather than the content of that communication), and/or information you supply when contacting us through one of our websites.
Open data and public records	Personal information relating to individuals that are, or can be, collected from public or open sources. These do not necessarily have to be collected from open data/public records, and may come from other sources (e.g. from you directly). This may include information about an individual’s bankruptcy, information about a public office held by an individual, information about inhibitions, information about ownership of land held by the Land Register, Register of Inhibitions, Companies House, information from courts or tribunals, information from credit agencies to verify an individual’s identity, information from Royal Mail and/or other data sources which we use to verify the accuracy of our customer(s) postal address(es).
Consents	Personal information relating to permissions, consents or preferences given to us by individuals, including marketing permissions, contact permission, marketing preferences, mandates to contact employers, and/or GPs and other medical specialists.
National Identifiers	Unique identifiers attributed to an individual from a government department, such as Tax ID, National Insurance Number, and/or passport number. This information may be used as part of our customer due diligence measures for identifying individuals to meet our legal obligations. The information may also be used in different types of cases including trusts, personal tax, and employment.
Technical	When you visit our websites and use other systems, we may collect personal information to monitor usage. This could include your IP address, operating system and browser type. This will be used to improve our websites, systems, and for research into service delivery. If you use our e-signature system, our system provider will collect and provide us with your IP address and digital signature. We use CCTV on our premises to ensure the safety and security of our staff and customers.